Get in touch
Contact us
Answer a few quick questions (just tap) and leave your WhatsApp number. Our CCTV Team in Lahore replies on WhatsApp with a price or a plan during shop hours.
What do you need?
Frequently asked questions
Buying, Pricing & Delivery
Do you offer real wholesale prices?
We quote every order. Send your camera quantity with the quote form and our CCTV Team replies with a price for your order, whether you are a homeowner, contractor or reseller.
What brands do you sell?
Pollo is on our stock list: HD analog and IP cameras, PTZ, WiFi cameras, DVR and NVR recorders, PoE switches, biometric devices and cables. Hikvision, EZVIZ, Imou, Tiandy and Uniview are supplied on order; we confirm stock on WhatsApp. Pollo products carry our 1-year local warranty; other brands come with the brand's official warranty, confirmed with the order.
Do you deliver outside Lahore / Punjab?
Yes, we deliver all our products to every city in Pakistan by courier. Delivery is free in Lahore; for other cities the courier charge is added to your quote. Outside Lahore it is supply only: installation and site visits are in Lahore only.
Can overseas Pakistanis order?
Yes, from the UK, UAE, Saudi Arabia, USA, Europe or anywhere else. Pay by bank transfer before dispatch. If the property is in Lahore we install it and set up viewing on your phone; anywhere else in Pakistan we deliver the equipment to your family.
How do I order from the website?
Add the products you want to the cart and press "Send order on WhatsApp". WhatsApp opens with your whole order typed in. We confirm the items, the total and the delivery charge, you pay first, and we dispatch anywhere in Pakistan. Delivery is free in Lahore.
What payment methods do you accept?
You pay first, then we dispatch: bank transfer, JazzCash, EasyPaisa or cash deposit. We confirm the total and the delivery charge on WhatsApp before you pay.
Installation, Warranty & Support
Do you install outside Lahore?
No. Installation, site visits and on-site service are in Lahore only. We deliver the products to every other city in Pakistan, and your own electrician or installer fits them. In Lahore, installation is quoted per job.
Do you visit my site before installing?
Yes, in Lahore, we offer a free site survey anywhere in Lahore. Our technician visits, recommends camera placement and exact quantity, and gives a quote after the visit. Book it with the quote form.
Can I monitor my cameras on my phone?
Yes. For installations in Lahore we set up phone viewing on your phones as part of the job. Each brand has its own app (for example Cloudedge for Pollo WiFi cameras). Watch live, get motion alerts and review recordings from anywhere.
What is the warranty and what does it cover?
Pollo products carry our 1-year local warranty against manufacturing defects, with claims handled from our Lahore shop. Other brands come with the brand's official warranty, which we confirm with the order. Physical damage, power surges and wear are not covered; see the warranty page.
What happens if a camera stops working after installation?
Send the quote form and choose "Fix, add to or maintain my system". A technician calls you back and troubleshoots remotely first. If it is a defect covered by the warranty, we arrange the repair or replacement. Outside Lahore the unit travels by courier.
Do you offer annual maintenance contracts (AMC)?
Yes, for systems in Lahore. An AMC includes quarterly cleaning, firmware updates, hard drive health checks and priority support. Ask for a quote with the form.