Warranty Policy

✅ What's Covered

All products come with a 1-year comprehensive warranty from date of installation.

• ✓ Camera hardware defects
• ✓ DVR/NVR manufacturing issues
• ✓ Power supply failures
• ✓ Cable & connector defects
• ✓ IR LED & night vision faults
• ✓ Software/firmware issues

❌ What's Not Covered

• ✗ Physical damage or water ingress (non-IP67)
• ✗ Lightning or power surge damage
• ✗ Unauthorized modifications
• ✗ Normal wear and tear after 1 year

🛡️ Annual Maintenance Contract (AMC)

After your warranty period, extend your coverage with our AMC at just Rs.500/camera/year. Includes quarterly cleaning, firmware updates, and priority support.