Terms of Service

cctvcamera.pk is a Pakistani retailer of CCTV products: Pollo from our stock list, and Hikvision, Imou, EZVIZ, Tiandy and Uniview supplied on order. Cameras, recorders, PoE switches, biometric devices and cables. We are based in Lahore and deliver across Pakistan.

• All prices are quoted in Pakistani Rupees (PKR) and are inclusive of applicable taxes unless explicitly stated
• Prices are subject to change due to exchange-rate fluctuations and supply conditions, we will always confirm the final price before processing your order
• An order is only confirmed once we send a written confirmation (message, email, or invoice)
• We reserve the right to refuse or cancel any order in cases of pricing errors, suspected fraud, or unavailability

We sell products sourced for the Pakistani market and keep the purchase record for warranty claims. We are not responsible for any product purchased from third parties claiming to be us, verify directly through the contact page or our number on this site.

• Installation and site visits are provided in Lahore only and are quoted per job
• Orders for other cities are delivered as supply only, without installation
• Customer is responsible for providing reasonable site access, electrical power, and safe working conditions for our technicians
• Cabling beyond standard distances (more than 50 ft per camera) may incur extra cost, discussed and agreed upfront

• Pollo products: 1-year local warranty against manufacturing defects, handled from our Lahore shop
• Other brands: the brand's official warranty, confirmed with the order
• Warranty void on physical damage, power-surge damage (use a UPS), tampering, or unauthorised repair
• Full warranty terms in our Warranty page

All content on this website, text, images, logos, design, is the property of cctvcamera.pk or used under licence. You may not copy, redistribute, or republish without written permission. Product images and brand names belong to their respective manufacturers.

Our maximum liability for any product or service is limited to the price you paid for that specific item. We are not liable for indirect, incidental, or consequential damages (e.g. loss of recorded footage due to hard drive failure, missed events while cameras were offline). Always pair surveillance with proper physical security and insurance.

These terms are governed by the laws of the Islamic Republic of Pakistan. Any disputes are subject to the exclusive jurisdiction of the courts at Lahore, Punjab.

We may update these terms occasionally. The “Last updated” date at the top tells you when. Material changes will be communicated via the homepage notice bar.