Information We Collect
When you contact us, place an order, or request a quote, we collect:
- Your name, phone number, and (if provided) email address
- Delivery / installation address, only used to fulfil your order
- Order details (camera models, quantity, package selection)
- Standard analytics: pages visited, device type, country (anonymous)
We never ask for your bank password, full credit-card number, CNIC photo, or other sensitive identifiers over chat or phone.
How We Use Your Information
- To respond to your enquiry and send you a quote
- To process and deliver your order
- To schedule installation appointments
- To register the warranty serial of your cameras with the manufacturer
- To send order updates and after-sales support messages
- To improve our website and product range based on aggregate analytics
What We Do Not Do
- We do not sell, rent, or trade your personal information to third parties
- We do not send promotional spam or unsolicited marketing
- We do not use your data for political, religious, or unrelated commercial purposes
Data Retention
Order records are retained for 7 years for warranty, after-sales, and tax-compliance purposes. Anonymous analytics are retained for 14 months. You may request deletion of your data at any time by emailing us.
Your Rights
- Right to know what data we hold about you
- Right to request correction of inaccurate data
- Right to request deletion of your personal data (subject to tax / warranty record-keeping requirements)
- Right to opt out of marketing messages anytime
Contact for Privacy Questions
Email info@cctvcamera.pk with subject line “Privacy Request” and we will respond within 7 working days.
Questions about this policy?
Get in touch with the quote form and our team calls you back.
Send an enquirycctvcamera.pk · Lahore, Pakistan
See also our other policies: Privacy · Returns · Terms · Shipping